Pipeline Builder Advanced is Interceptly's fully managed, multichannel outreach package.
This article covers everything included in the service: what Interceptly delivers, how the setup and launch process works, what you receive on an ongoing basis, and the terms that apply. Use this as your reference throughout onboarding and delivery.
Support
Interceptly supports you directly.
Campaign Performance Team: you have a dedicated Customer Success Manager (CSM) as your point of contact, with overall responsibility for campaign strategy, optimization, and results. The CSM is supported by a Campaign Manager for execution and Campaign Support Executives for fast, responsive assistance.
Live Chat: available 24/7 for AI-powered support. Human support is available Monday to Friday, 9 am CET to 5 pm EST.
Email: available for non-urgent queries, reporting, and documentation.
Knowledge Base and video onboarding: a full library of guides, walkthroughs, and outreach tips accessible via the Live Chat icon and Help Center.
Lead Generation and Campaign Setup
Interceptly handles targeting, data sourcing, and campaign content on your behalf. The following is included in every Pipeline Builder Advanced account.
LeadIntercept™ Competitor Tracking
Each account includes LeadIntercept™ competitor tracking for 2 competitors as standard.
Setup takes 14 to 21 business days after the competitor list is submitted.
Weekly updates are delivered on Wednesdays and Thursdays.
If a competitor list needs to be updated, 7 days' notice is required.
You have read-only access to the LeadIntercept™ portal. The Campaign Team reviews and assigns the data.
Additional competitors can be added at any time. Speak to your Success Manager for pricing.
Prospect Data
Interceptly sources and curates prospect data for each account based on the agreed ICP (Ideal Customer Profile).
Approximately 1,500 new ICP-matched prospects are supplied every 90 days.
Prospect data includes email and phone enrichment.
2,000 enrichment credits are included per month: 1,500 are reserved for Pipeline Builder email and phone enrichment, and the remaining 500 are flexible for additional activity.
Access to a database of 700 million-plus global B2B contacts is included.
Done-For-You Campaigns
Interceptly builds and manages campaigns every 90 days. Each campaign cycle includes, as a minimum, the following.
One multichannel campaign (email, LinkedIn, and optional phone) for new prospect data.
One multichannel campaign (email, LinkedIn, and optional phone) for new LeadIntercept™ data.
One LinkedIn-only campaign for prospects without a business email after enrichment.
One LinkedIn-only campaign for existing first-level connections who match the ICP.
Advanced campaigns include the following sequence steps as a minimum: 14 emails, 6 LinkedIn messages, InMail, and optional phone steps.
Email Deliverability Service
Pipeline Builder Advanced includes the Email Deliverability Service for every LinkedIn account. Interceptly handles all domain sourcing, mailbox setup, and technical configuration.
What's Included per LinkedIn Account
1 dedicated sending domain, selected to match your brand and pointed to your website.
2 Google mailboxes, provisioned and configured for deliverability.
Full DNS and authentication setup, handled entirely by Interceptly. No technical setup is required on your side.
Automated email warm-up, completed before campaign activity begins. Sending volume increases gradually to protect the domain and mailbox reputation.
Up to 10,000 emails per month per LinkedIn account.
Platform integration with Instant Enrich, Unified Inbox, and live reporting.
🎓 Note: The Email Deliverability Service is included in the Pipeline Builder Advanced subscription. There is no separate charge for domains or mailboxes on this package.
Onboarding and Launch Process
Onboarding and launch are managed through Live Chat using tickets.
Account Setup Form: Interceptly sends this to you once the account is activated. Used to configure the workspace, set up users, and prepare required automations. This must be completed before onboarding can begin.
Research Brief Form: sent to you via Live Chat once account setup is complete. Collects the information needed to define the ICP and develop a strategy. At the end of the form, you book a Briefing Call with your CSM.
Briefing Call: held with you and your CSM. Interceptly reviews the brief, confirms priorities, and captures any missing information before strategy work begins.
Strategy Call: Interceptly develops an outbound strategy and ICP, typically within 5 business days of the Briefing Call. The strategy plan is presented to you during this call for review and approval.
Campaign Launch: campaigns are built and launched within 14 business days of strategy approval. A Launch Call is held with you to review campaigns before they go live. Email infrastructure and warm-up are completed before this point.
🚨 Important: All launch timelines assume forms and feedback are completed without delay. Delays in providing information or approvals will extend delivery timelines.
Reporting and Automations
Reporting and automation are included as part of the ongoing Pipeline Builder Advanced delivery.
Reporting
Weekly reports: a shared reporting folder is created at the start of delivery. A reporting update is sent to you each week via a Reporting Ticket in Live Chat.
Review calls: a call with you and your CSM at least every 4 weeks to review campaign performance and agree on next steps.
Feedback questionnaires: short questionnaires are sent to you periodically to confirm alignment and identify issues early.
Live reporting: campaign performance data is available in the platform for you to view and export.
Automations
Included automations: CRM automation and advanced automations are included where they directly support campaign performance. Examples include notifications for replies and webhook-based alerts for key campaign events.
Automation requests: all requests are submitted via a Live Chat ticket. Requests must be relevant to campaign delivery. Automations outside this scope may not be supported.
CRM sync: native sync with HubSpot, Salesforce, and Pipedrive is included.
Software and Platform Features
Every Pipeline Builder Advanced subscription includes access to Interceptly's AI-powered engagement platform. The following features are included as standard.
AI and Engagement Features
AI-powered post comments, smart replies, and inbox management tools.
Video messaging: add personalized video to LinkedIn and email campaigns.
Boosted connections: mobile-based delivery to improve LinkedIn connection acceptance rates.
Boosted InMail: prioritized delivery to Open Profiles.
Unified inbox: manage all replies in one place.
Dedicated residential IP, aligned to your location, for platform-safe social activity.
Additional Platform Features
Buyer intent data, available for US-based prospects, is derived from verified third-party sources.
Campaign templates are available in the Knowledge Base.
Member perks: access to discounts across sales and operations tools.
🎓 Note: You may create and run additional campaigns outside of the Pipeline Builder managed delivery. All activity runs within the same account-level sending limits. Additional campaigns may reduce the activity available for Interceptly-managed campaigns.
Key Timelines
Item | Timeline |
Campaign launch | Up to 14 business days from strategy approval. |
LeadIntercept™ setup | 14 to 21 business days from competitor list submission. |
Strategy preparation | Up to 5 business days from the Briefing Call. |
Human support hours | Monday to Friday, 9am CET to 5pm EST. |
Terms and Conditions
The following terms apply to every Pipeline Builder Advanced account.
Minimum accounts: a minimum of 2 LinkedIn accounts is required per subscription.
Pricing basis: the licence fee is per LinkedIn account, per month.
Minimum term: all accounts have a minimum commitment of 3 months.
Sales Navigator: you must hold a valid LinkedIn Sales Navigator subscription for the duration of the agreement.
These terms apply in addition to Interceptly's Supply of Service Terms and Conditions. Payment of the subscription confirms acceptance of those terms.
FAQs
Q: Do I need to set up my own email infrastructure?
A: No. Interceptly provides and manages the Email Deliverability Service for Pipeline Builder Advanced. This includes domain sourcing, mailbox setup, DNS configuration, and warm-up. No technical setup is required on your end.
Q: How do I get support?
A: Contact Interceptly directly via Live Chat or email. Live Chat is available 24/7 for AI-powered support. Human support is available Monday to Friday, 9 am CET to 5 pm EST.
Q: How often are new campaigns created?
A: Interceptly creates new campaigns every 90 days as part of the ongoing delivery. Each campaign cycle includes at least four campaigns covering new prospect data, LeadIntercept™ data, and LinkedIn-only targeting for specific segments. You will review and approve campaign content before launch.
Q: Can I add more LeadIntercept™ competitors?
A: Yes. Additional LeadIntercept™ competitors can be added to any account at any time. Each account includes 2 competitors as standard. Contact your Success Manager to arrange additional competitors and confirm pricing.
Q: Do I need LinkedIn Sales Navigator?
A: Yes. A valid LinkedIn Sales Navigator subscription is required for the duration of the Pipeline Builder Advanced agreement. Campaigns cannot run without it. Make sure this is in place before onboarding begins.
Q: What happens if onboarding information is delayed?
A: All launch timelines, including the 14-business-day campaign launch and the 14 to 21-business-day LeadIntercept™ setup, assume forms and approvals are completed without delay. Delays in providing the required information will extend delivery timelines.
🚀 Success! Once the Account Setup Form is complete, Interceptly handles all execution. Your role is to brief us accurately and keep communication flowing. A well-briefed onboarding leads to a faster, better launch.