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How to Create Tags & Use in the Inbox

How to create and add Inbox tags manually in Interceptly

Written by Chall

Creating and adding inbox tags can significantly streamline your management and improve your organization. Whether you're managing a busy inbox filled with sales inquiries or client communications, using tags can help categorize and prioritize messages more efficiently.

How to Create a Tag in Interceptly?

  1. Select "Workplace Settings"

  2. Select "Labels"


  3. Select "Create Label"

  4. Add the Tag "Name", "Type", and "Color"

  5. Choose among the three different types: "Profile", "Template", & "Customer (Admin)"

    • A "Profile Label" spans your entire Interceptly profile. These labels are visible in both your Inbox and the Prospects tab.

    • A "Template label" is used when creating or organizing templates in the Templates tab, allowing for easier template management.

    • A "Customer (Admin) Label" is tied to a specific customer’s workspace and is managed through the Admin panel.

  6. Select "Create"

🚀Success! Now, you can create tags to manage your inbox.


How to Use Tags in Interceptly Inbox?

  1. Select "Inbox"

  2. Select the prospect you are willing to tag

  3. Select "Label" from the right-side panel & choose the Tag.

💡 For more insight about AI Inbox Labels, check this article

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